Young woman in a denim jacket talking to a counsellor.Thank you for choosing Workskil Australia as your employment services provider.

What is jobactive?

jobactive is a Government funded employment service for Australians seeking employment. Workskil Australia is contracted by the Australian Government to deliver this service on their behalf.

What can I expect?

To commence the jobactive service,  we need an initial appointment with you.  At the moment, initial appointments are conducted by phone. A member of our team will contact you by phone to explain the assistance that we provide and commence you in the jobactive service. We know things are difficult at the moment and our communities are experiencing high levels of anxiety. We hope that we can alleviate many concerns that you may have.

If you don't have a telephone, we will send you a letter to arrange an appointment at a Workskil Australia site nearest to you.  However, attending our sites in person may be subject to current government restrictions in your area. If you do need to attend in person, please follow any directions provided to you by our friendly staff.  Your safety, and that of our staff, is our highest priority.

What do I need to prepare for my first appointment?

To help you commence in our services efficiently, please link your own myGov account to the Australian Job Search account, which will enable you to agree to a job plan.

If you have a resume, it would be great if you have it ready when we call you. You can then also send us a copy so we can refer you to suitable jobs.

Having an email account that you can easily access will also assist us in providing you with information about your services sooner.

Do you need an interpreter?

If you do, please call 1300 967 575 and let us know.

How long will it take?

Your first appointment will take approximately 30 minutes. If you have a mobile number, we will send you a reminder about your appointment.

What if I can't make it?

Before your phone appointment time, call us on 1300 967 575 and we can reschedule your appointment. We will let you know what your obligations are. If you have a mobile number we will send you a reminder about your first appointment.

Are you in crisis?

If you require immediate support with housing, financial assistance, safety, or health concerns, call us and we can see you more quickly. If you are in an emergency situation, please call triple 0 (000).

Facilities

Our offices are open 9:00 am - 5:00 pm and provide free WiFi, printing, telephones, newspapers and computer access. Please remember, attending our sites in person may be subject to current government restrictions in your area. If you do need to attend in person, please follow any directions provided to you by our staff.

We look forward to speaking with you. If you have any questions, please call us on 1300 967 575 8:00 am to 6:30 pm CST.