Man at the table writing in a notebook.If you access our jobactive, ParentsNext or Disability Employment Services support you may have mutual obligations. Mutual obligations are activities you are required to complete in order to receive your income support.

How can I meet my mutual obligations?

Attend your appointments

At your appointments, we will work together to prepare you for work. We can link you with other services to build your skills and review your requirements on your job plan.

Complete your job search every month

Make sure you report your job search on time each month. The amount of job searches you have to complete will depend on your circumstances.

Participate in activities

Attend your agreed activity and as soon as possible, record your attendance online.

Follow up on referrals and attend interviews

Tailor your resume to each role you are referred to, this will improve your chances at scoring an interview. Use your online dashboard to confirm that you’ve attended any interviews.

Use the online dashboard

Record when you have applied for a job, as well as confirm when you have attended an appointment, job interview or activity.

Contact us if you can’t meet your requirements

If you are unable to meet one of your requirements please contact us on 1300 967 575 to avoid having your payment suspended.

We look forward to supporting your employment journey. If you have any questions please call us on 1300 967 575 8:00 am to 6:30 pm CST.