World Values Day, October 15 2020, provides an opportunity to think on our most deeply held values and explore and act on them with others. In recognition of this and keeping with this year's theme, ‘Values In Action’, we want to acknowledge our amazing staff who not only live our values but also put them into practice daily.
Our values: Care, Respect, Service, Honesty, Leading by Example, Integrity and Teamwork, are at the forefront of everything we do. Now more than ever, it is important we practice these values and recognise one another when they too truly embody them.
One of our Victoria employees, Maria, was recently commended for the care, integrity and service that she showed to one of our job seeking customers. This customer, whose employment was impacted due to COVID-19, acknowledged Maria for her 'professional manner’, which always made her feel comfortable and valued. Maria went above and beyond with her caring service, checking in on this customer (via phone) over the COVID period, asking how she was coping and if any additional assistance was needed.
Maria has also taken the time to speak to her customer about potential courses that she might be interested in, which has now resulted in her enrolling to start a training course. She is so excited for this next chapter and praised Maria and the team for providing such welcoming and caring service which has made a huge difference, really putting her at ease. Well done to Maria and the Coburg team, who wholeheartedly put our ‘Values In Action’.